A complete approach to pain-free, productive performance appraisals that pay off all year round

In Win-Win Performance Appraisals: Get the Best Results for Yourself and Your Employees, HR/training and development expert and editor of About.com's popular and influential HR page, Susan Heathfield, gives you the knowledge and other essentials to transform performance reviews into valuable opportunities for the exchange of crucial information and ideas.

Heathfield shows how to set agendas for discussions, create the right atmosphere for reviews, and ways to make the exchange more accurate and useful in outlining forward-looking goals and guidelines. Not everybody loves giving or getting performance reviews, but with this book, you can make annual appraisal time into a vital, more valuable opportunity for effective worker development and guidance.

Inside Win-Win Performance Appraisals:
Why Do Performance Appraisals at All? • Overview of the Performance Appraisal Process—as We Know It • How to Prepare for a Successful Performance Appraisal Meeting • How to Conduct the Performance Development Planning Meeting • After the Meeting • Keeping Promises and Following Through • How to Coach Employees the Way They Want You To • Strategies for Conducting Performance Appraisals in Unusual Circumstances • Checklist for the Happy, Healthy Performance Appraisal • Resources and References