This unique book serves as a readable, holistic introduction to telecommunications. Far more than an acronym-studded quick fix, Telecom Crash Course is a true tutorial that offers context, connections--and humor-- to teach the importance of key technologies. Author Steven Shepard, an accomplished writer and teachers, uses lively stories that deliver important points about the markets that drive the technologies. He provides not only rigorous technical accuracy, with explanations of each technology's economic importance, but a market and customer-focused analysis of the use and business significance of each technology and how they relate to each other.