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The Six Sigma Way : How GE, Motorola, and Other Top Companies are Honing Their Performance: Expanding and Integrating the Six Sigma System

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Peter Pande & Robert Neuman & Cavanagh Roland
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Here is a chapter from The Six Sigma Way, which reveals how GE, Motorola, and numerous other companies are successfully using Six Sigma to fine-tune products and processes, improve performance, and increase profits. Now you can read the roadmap for implementing Six Sigma in your manufacturing or (...)

The Six Sigma Handbook, Third Edition: The Define Phase

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Pyzdek Thomas Keller Paul
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The following is a chapter from the fully updated and revised The Six Sigma Handbook, Third Edition. It covers the management systems and statistical tools that are the foundation of Six Sigma. The book's presentation is based on the DMAIC (Define, Measure, Analyze, Improve, Control) implementation (...)

Lean Six Sigma for Service: Phase 2: Engagement

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George Michael
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This chapter comes from Lean Six Sigma for Service, which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Six Sigma expert Michael George reveals how (...)

Lean Six Sigma: Lean Means Speed

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George Michael
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The following is a sample chapter from Lean Six Sigma, which explains how to impact your company's performance in each, by combining the strength of today's two most important initiatives--Lean Production and Six Sigma--into one integrated program. The first book to provide a step-by-step roadmap (...)

Lean Six Sigma: Total Supply Chain Acceleration

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George Michael
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The following is a sample chapter from Lean Six Sigma, which explains how to impact your company's performance in each, by combining the strength of today's two most important initiatives--Lean Production and Six Sigma--into one integrated program. The first book to provide a step-by-step roadmap (...)

The Handbook of Program Management: Program Process Strategy

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James T Brown
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This chapter is from The Handbook of Program Management, which provides you with a solid framework for implementing a project management culture that will allow your company to maintain a pattern of repeatable success. You will learn how process--when integrated with technology and personnel--is (...)

Design for Six Sigma: Design Validation

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Basem Yang & Kai Ei & Haik
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Here is a chapter from an updated Design for Six Sigma, Second Edition, which has extensive new chapters and learning modules on innovation, lean product development, computer simulation, and critical parameter management--plus new thread-through case studies. This updated edition provides (...)

BUSINESS & ECONOMICS / Industries / Service Industries

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Funtleyder Les
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Here is a chapter from Health Care Investing, which couples strategies for making money on the future growth of the health-care industry with insightful coverage of the people and events that have shaped it. You will find valuable information about the issues health care professionals face today; (...)

Microfinance for Bankers and Investors : Understanding the Opportunities and Challenges of the Market at the Bottom of the Pyramid: Social Responsibility

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Rhyne Elizabeth
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The following chapter is from Microfinance for Bankers and Investors. Written in a non-academic, direct style, it is enhanced with detailed case studies that showcase innovative and entrepreneurial ventures into microfinance by some of the world's best-known corporations such as Citibank, Visa Inc. (...)

Portfolio Performance Measurement and Benchmarking: Elements of a Desirable Benchmark

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Christopherson & Jon A Carino & David R Ferson & Wayne E
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Here is a chapter from Portfolio Performance Measurement and Benchmarking, which will help you create a system you can use to accurately measure your performance. The authors highlight common mechanical problems involved in building benchmarks and clearly illustrate the resulting fallouts. The (...)
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