Economía y finanzas
De la economía global al desarrollo local
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El enfoque local del desarrollo constituye hoy día el marco en el que se insertan políticas y estrategias económicas que contemplan el punto de vista social con una perspectiva del desarrollo sostenible a largo plazo. Desde este ámbito, el desarrollo local aborda temáticas muy diversas que exigen (...)
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
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Make every day a WOW day for your customers, your staff—and your bottom line!“In your hands is a manifesto on how Zappos completely blew away the standard of delivering a consumer-centric experience and a revolutionary company culture. Joseph helps us all understand how to achieve a (...)
First Aid for the USMLE Step 2 CS, Third Edition
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Trust the #1 selling USMLE Step 2 CS review book for the most thorough, score-boosting exam preparation possible! A Doody's Core Title for 2011! The best USMLE Step 2 CS review got just got even better! The third edition of First Aid for the USMLE Step 2 CS has been updated based on feedback from (...)
Perfect Phrases for Real Estate Agents & Brokers
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The Right Phrase for Every Situation…Every TimeIn our current real estate climate, it's more important than ever to have the right words at your fingertips. Whether you're new to the game or a seasoned seller, Perfect Phrases for Real Estate Agents and Brokers has just the right words and (...)
Crucial Conversations: Tools for Talking When Stakes Are High
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The New York Times Bestseller!Learn how to keep your cool and get the results you want when emotions flare.When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the (...)
The Essential Wooden : A Lifetime of Lessons on Leaders and Leadership
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The Essential Wooden--more leadership lessons from the Wooden playbookThe Essential Wooden is the ultimate collectionof Wooden’s opinions and observationson achieving exceptional leadership in anyorganization, with 200 invaluable lessons forinspiring championship performance.Coach Wooden (...)
Winning the Customer: Turn Consumers into Fans and Get Them to Spend More
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Build Customer Relationships and Win Big Revenue!“Unbreakable relationships are crucial to success in business. Lou Imbriano captures what it takes to forge the kind of deep credibility that encourages consumers and clients to trust you with their hard-earned dollars. If you want to deepen (...)
The Power of foursquare: 7 Innovative Ways to Get Your Customers to Check In Wherever They Are
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Connect with Your Customers. Anytime. Anywhere.One million new users per month. Twenty-three check-ins per second. Millions of people—in every city, in every country, on every continent, and even from the Space Station—are vying to become mayors of their favorite shopping locations. (...)
Manager's Guide To Business Writing 2/E
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The number one prerequisite for effective management is effective communication-and writing is a critical part of it. Simply put, whether it s a quick e-mail or a 20-page report, your writing is a reflection of you-and people will make judgments accordingly. Manager s Guide to Business Writing, (...)
Clients, Clients, and More Clients: Create an Endless Stream of New Business with the Power of Psychology
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Convert relationships into revenue-generating business! With Clients, Clients, and More Clients, you ll learn how to capture the attention of the right connections, build loyal relationships, and influence people to hire you. Larina Kase combines the latest research from the field of psychology (...)