eBooks
The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers
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“This excellent book makes it quite clear that your business has to focus on customer experience for 21st-century business success. It’s more than refreshing to read the multiple case studies and well thought out approach and to hear the experienced voices of these authors. You’ve (...)
How to Get a Job on Wall Street: Proven Ways to Land a High-Paying, High-Power Job
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Sometimes it’s not about WHO you know but WHAT you know . . . even on Wall StreetSO, YOU WANT TO WORK ON WALL STREET. You’ve come to the right place. Filled with sample questions taken from actual interviews, How to Get a Job on Wall Street is like your own personal coach helping you (...)
Chases Calendar of Events, 2012 Edition
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The world’s datebook for more than 50yearsChase’s Calendar of Events 2012 is the authoritative guide to special occurrences, holidays, anniversaries, celebrity birthdates, religious observances, sporting events, and more from around the world. Librarians, marketers, journalists, and (...)
All About Candlestick Charting
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SHED LIGHT ON PRICE MOVEMENTS WITH CANDLESTICK CHARTING!"Wayne Corbitt has introduced a wonderfully informed book on Japanese candlestick analysis ... This book should be in the library of every technical analyst who shows even the slightest interest in Japanese candlestick analysis."Gregory L. (...)
Value-Based Pricing: Drive Sales and Boost Your Bottom Line by Creating, Communicating and Capturing Customer Value
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A Groundbreaking Pricing Model for the New Business LandscapeWhy would any customer choose Brand X over Brand Y, regardless of price? In a word: Value.When customers feel they are getting good value from your product or service, they are more than happy to pay more—which is good news for you (...)
The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers
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"The social customer is your NEW customer. And if you don’t recognize it, they will be someone else’s new customer. Adam Metz presents a clear, concise game plan for attracting them, connecting with them, and keeping them. Don’t just buy this book: invest in the content. Actually, (...)
Oracle Fusion Middleware 11g Architecture and Management
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Master All Aspects of Oracle Fusion Middleware ManagementGovern a unified platform for agile, intelligent business applications using the detailed information contained in this Oracle Press book. Oracle Fusion Middleware 11g Architecture and Management explains the entire suite of Oracle Fusion (...)
The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience
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Updated to include Steve Jobs's iPad and iPad2 launch presentations“The Presentation Secrets of Steve Jobs reveals the operating system behind any great presentation and provides you with a quick-start guide to design your own passionate interfaces with your audiences.”—Cliff (...)
Applied Oracle Security: Developing Secure Database and Middleware Environments : Developing Secure Database and Middleware Environments
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Cutting-edge techniques from leading Oracle security expertsThis Oracle Press guide demonstrates practical applications of the most compelling methods for developing secure Oracle database and middleware environments. You will find full coverage of the latest and most popular Oracle products, (...)
Schaum's Outline of Data Structures with Java, 2ed
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Tough Test Questions? Missed Lectures? Not Enough Time?Fortunately for you, there's Schaum's Outlines. More than 40 million students have trusted Schaum's to help them succeed in the classroom and on exams. Schaum's is the key to faster learning and higher grades in every subject. Each Outline (...)